24/7 Customer Support
We're here for you anytime, anywhere. Get help whenever you need it.
How Can We Help You?
Live Chat
Chat with our support team in real time. Available 24/7 for instant help.
Available nowEmail Support
Send us an email and we'll get back to you within 2 hours.
Response within 2 hoursPhone Support
Speak directly with a support agent for urgent issues.
Mon - Sun, 8:00 - 22:00Help Centre
Browse our library of guides, FAQs, and tutorials.
Always availablePopular Topics
Orders & Delivery
Returns & Refunds
Payments & Billing
Account & Security
Selling on Salamass
Get in Touch
support@salamass.com
(+84) 956.271.111
Monday - Sunday, 8:00 AM - 10:00 PM
Frequently Asked Questions
How fast will I get a response?
Our live chat responds within minutes. Email support responds within 2 hours. Phone support is available from 8:00 to 22:00 daily.
What languages does support offer?
Our support team is available in English and Khmer to assist you.
What if I have an urgent issue?
For urgent issues, we recommend using our live chat or phone support for the fastest resolution.
How do I file a complaint?
You can file a complaint through our live chat, email at support@salamass.com, or by calling our hotline. We take all complaints seriously and aim to resolve them within 24 hours.
Still need help?
Our support team is always ready to assist you.
Contact Us Now