Privacy & Policy
Your privacy matters to us. Learn how we collect, use, and protect your information.
Last updated: January 1, 2026Table of Contents
1Information We Collect
We collect information you provide directly to us, such as your name, email address, phone number, shipping address, and payment information when you create an account, make a purchase, or contact us for support. We also automatically collect certain information about your device and how you interact with our platform, including IP address, browser type, pages visited, and purchase history.
2How We Use Your Information
We use the information we collect to process your orders and payments, deliver products and services, send you order confirmations and updates, provide customer support, personalize your shopping experience, send promotional offers and newsletters (with your consent), improve our platform and services, and comply with legal obligations.
5Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All payment transactions are encrypted using SSL technology. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6Your Rights
You have the right to access, update, or delete your personal information at any time through your account settings. You may also request a copy of the data we hold about you, opt out of marketing communications, and request that we restrict or stop processing your data. To exercise these rights, please contact our support team.
7Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain certain information as required by law or for legitimate business purposes, such as resolving disputes and enforcing our agreements.
8Children's Privacy
Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete such information.
9Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the 'Last Updated' date. We encourage you to review this policy periodically.
10Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@salamass.com or through our Help Centre. We are committed to resolving any privacy concerns promptly.
Have more questions?
Our support team is available 24/7 to help you.
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